Hi there, I'm Ji Hae

pronounced 'G · Hey' - I also go by Ji

— a Product Designer, delivering solutions with curiosity, craft, and a persistent drive to uncover possibilities. Based in Philadelphia.

Tidbits that make me, me

  • Currently, and for the past ~4 years, I've led end-to-end design experiences at a health organization, navigating complex enterprise systems, regulations, and workflows, all the while advocating for patient experiences.
  • My background in Organizational Psychology and Industrial Design conditioned me with a mindset and skills of an empathetic people-first advocate and a creative problem solver in the Product and Tech space for the past 8 years.
  • While not sticky on any process, I embrace the breadth and depth of details that move a good story or shape product vision, strategy and execution. My constant goal is to design and deliver experiences that are intentional, holistic, relevant, and useful for people.
  • I value and see teamwork, communication, and self-awareness as keys to unlocking success. In my eyes, making effort to read the room, work together, and listen to diverse points of views and contexts are multipliers of innovation, progress, and a sense of collective purpose and meaning.
  • "See one, do one, teach one" is my favorite approach when it comes to active learning and mentoring. I find it to be the most practical and effective way to lead and grow.
  • I'm an introverted ENFP - an Ambivert, who's also a Capricorn. I'm rarely the loudest in the room, but I can be. I'm energetic, enthusiastic, and playful, yet I'm also reserved, focused, and organized. I often need my quiet moments to reflect and reset. Though I'm a winter-baby, I've grown increasingly averse to cold weather... but if you want to suit up and make snow angels, I'm game!
  • Outside of work, I'm energized by:
    1) Time with Melon, my pitador-dog. She restores and reminds me of what's important.

    2) Being in the woodshop, letting my creative juices flow, is my happy place. I love designing and building furniture. While I find it the most challenging, white oak is my favorite hardwood to work with for it's strength, durability, and it's aesthetic.

    3) I love to travel and see/taste the world outside of my own - pretty sure a piece of my heart is in Portugal. And, suppose I'm bias, my favorite food is Korean.

Kind words

"Ji Hae is passionate about the end user above all. Her methodical approach to User Research and UI Design is always centered around making the best experience for the user. She effortlessly moves between the small details of UX implementation and the larger business problems a user wants to solve when designing."

- Meghan Nesta, Product Leader

"Very few people can combine the beauty of form and function like Ji Hae can, especially while making it look so effortless. I quickly learned that she has an exceptional ability to bring a team together, whether it's through delivering standout design mockups, sharing lessons learned from user interviews, or thoughtfully contributing to product strategy and planning."

- Dan Hanawalt, UX Manager

"Ji demonstrated an uncommon ability to define immediately implementable solutions while also providing an iterative path to the ideal state. She also took the time to get to know how each team member liked to work, while likewise communicating how she worked best - resulting in a shared understanding and a very effective work arrangement. She used this knowledge to ensure all team members truly understood where things were after discussions, showing an acute awareness particularly when team members may not have been on the same page."

- Mike Stanziano, Senior Engineer

"Ji Hae - extending my deep appreciation for your partnership and creative vision. You have a special niche that brings the product story to life through engaging and meaningful experiences for our members. Thank you."

- Tricia Davis, Business Product Owner

Let's connect

I'm energized by good conversations, collaborating on ideas, and connecting on interests. Get in touch!
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